P002 Leadership Institute: Transforming Difficult Relationships at Work
Fri, Jul 17, 10:00 AM - 12:00 PM
2 CME Available
Parallel
DESCRIPTION
Difficult relationships can derail even the best ideas for innovation and improvement. Leadership Institute speaker Darryl Harris will address managing conflict and difficult relationships in your practice. This interactive session will address the leader’s role in managing team conflict and provide tools and techniques to resolve conflict and minimize negative team energy.
LEARNING OBJECTIVES
1.
Recognize the cause of conflict and identify strategies for resolution.
2.
Identify strategies to minimize the negative energy of peer-to-peer conflicts.
3.
Recognize the impact of the leader’s communication style on interpersonal conflict.