U012 Allies and Bystanders
DESCRIPTION
This session will help audience members recognize the different forms of identity-based harassment and mistreatment in the clinical environment. Attendees will learn how to implement practical communication strategies for responding to such behavior from patients and visitors. We will discuss the role of bystanders in monitoring and responding to harassment and how this translates to building trust and maintaining a highly effective clinical team. The session will be interactive with opportunities for audience participation and skills implementation.
LEARNING OBJECTIVES
Define and recognize the various forms, prevalence and impact of identity-based harassment and mistreatment
Apply several communication strategies for responding to harassment and mistreatment in the clinical environment
Describe the role of bystanders in monitoring and responding to harassment and mistreatment in the clinical setting
SCHEDULE
7:30 AM
Responding to identity-based harassment in the clinical setting
7:45 AM
Discussion
DIRECTOR
Marta Jane Van Beek, MD, MPH, FAAD
SPEAKER
E. Nikki Pritchett, MD, MPH, FAAD
DISCLOSURES
E. Nikki Pritchett, MD, MPH, FAAD
Kimberly Clark – Consultant (1099 relationship)(Fees); Projects in Knowledge Powered by Kaplan – Consultant (1099 relationship)(Fees);
Marta Jane Van Beek, MD, MPH, FAAD
No financial relationships exist with ineligible companies.